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Cary 5000 UV-VIS-NIR error codes

Question asked by mykim118 on Apr 16, 2020
Latest reply on Jun 14, 2020 by jungglee

My cary 5000 UV-VIS-NIR shows Error code 9:9339SEQ NIR wavelength calibration failed and 9:9303SEQ Unable to initialize the instrument.

What is wrong with this machine and how could I fix the problem.

Thanks a lot for your advice in advance.