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Masshunter Sequence stops during remote access

Question asked by cj1 on Apr 9, 2020
Latest reply on Apr 9, 2020 by ron_tackett

Hello,

we have a problem with different MS systems running with MassHunter GC/MS Acquisition (e.g. version B.07.02.1938) during remote access. If a sequence is running and the system is changing to the next sample, while remote access is active, the sequence is stopped. The logbook entry says something about a missing printer.

Is this a known issue?

Any help would be most appreciated.

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