After pump down, you have this displayed on the MS.
What happens if you shut down MassHunter Acq?
Nothing happened, nothing works. Even if you restart, it gets back to the same status, even without opening the masshunter.
This can be a normal message when the software is in control. When MassHunter is shut down, is the keypad then active on the MSD? If not, then the MSD needs to be restarted as the smart card thinks its being controlled when it really isn't.
Thanks very much. I will try again and get back if there is any issues. But I hope this solve the error, or I had to reconfigure the instrument again and see if it resolves the error.
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