AnsweredAssumed Answered

QQQ not ready

Question asked by oputu on Mar 18, 2020
Latest reply on Mar 18, 2020 by martinruprecht



I conducted a weekly cleaning exercise on an LC-QQQ 6420 this morning.

Opened the spray chamber, cleaned the spray shield according to Agilent guidelines. Closed it back up and proceeded to my analysis.


Machine stays on "not ready" while the hardware is flashing green, then shows


Ready timeout occurred for the stream 'LC1".

Please check the logbook for additional information.


The logbook does not give any useful information on the reason for the timeout.


Any info would be appreciated.




Oputu Time out message