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QQQ error : Failed to download parameters to Instrument

Question asked by ystandra on Dec 8, 2019
Latest reply on Jan 23, 2020 by jonathanh

I'm using Agilent LC-MS/MS 6490 for multiresidue pesticide analysis. I'm having an issue where sometimes the instrument would not run the sequence and goes to idle (not always, but it can happen in the middle of sequence). The error is "Failed to download parameters to instrument".

Any idea why this happens and how to prevent it?

 

CPU : HP workstation Z420

Software : Data acquisition 09.00.0

Acquisition mode : dMRM up to 280 MRM

 

Thanks

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