AnsweredAssumed Answered

Method download failed and "Instrument Actual" not work

Question asked by tcbbcc on Dec 8, 2019
Latest reply on Dec 10, 2019 by tcbbcc

Hello, we recently get GC 7820A with FID. We try to use the Openlab CDS to control the instrument. The remote control panel works well, it can change the parameters of the instrument, but wen we use the Openlab, it can only show that instrument is not ready. The panel called "Instrument actual" shows nothing even though we checked all of the options.After we setup the method and click run method, the method is not downloaded to the instrument. When we press the "start" button on the GC, the software did response and display start. However, the time elape did not change and remained 0.


Does any one have the similar problems?