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How can I disable the degasser in a G7111B quat Pump

Question asked by ilopez on Nov 12, 2019
Latest reply on Nov 26, 2019 by jhagel

Hi Everyone


A customer has a problem with her G7111B quat pump as the degasser displays an error associated with the vacuum pressure (EE08053.0) which requires a technical visit. In order to prevent the instrument from being out of service I suggest the customer to connect the solvent lines directly to the MCGV, isolating the degasser from the solvent path. However, I would like to know what I can do at a software level (Agilent Lab Advisor & OL CS) in order to disable the degasser, since the software are still recognizing it and eventually it can interrupt or abort the analytical work in the LC.


Thank you for your help


Best Regards