Qual Software isn't accessing the NIST software. The attached error code keeps popping up. I have uninstalled and reinstalled software. Is there any other steps I can take to solve this issue?
OK - find this file, and delete it:
In Windows Explorer, just delete the contents of the Temp\ directory. This will delete the file which will be recreated when Qual tries to open NIST search again.
I've finally had the opportunity to try. No luck. Do you have any other suggestions?
Hi Sirdi - Do you see the FILESPEC.TXT file in your YJL4\AppData\Local\Temp\4\ directory? Are you able to delete it (with Qual closed)?
The YJL4 directory is deleted all together.
Isn't that you're active user directory? Are you logged in as YJL4?
No, that was a prior user. They no longer use this computer.
Retrieving data ...