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EZChrom Elite - "no licenses available"

Question asked by dombrowskig on Sep 26, 2019
Latest reply on Sep 27, 2019 by dombrowskig

I recently purchased a copy of EZChrom Elite that has a hardware dongle key.

 

I have installed the software, dongle drivers, and when I open the key program I see available licenses. But, when I try to open any new instrument that I add I get an error that says: "Unable to open this instrument because there are no licenses available. Please contact the system administrator."

 

Can anyone help me figure out what is going on?

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