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Installing OpenLAB CDS Chemstation C.01.07 SR3 fails with "upgrading from V1 to V1.1 has failed"

Question asked by bschumache on Sep 19, 2019
Latest reply on Sep 23, 2019 by bschumache

Good day,

 

Wondering if anyone can help as Agilent phone support will not.

 

Trying to install OpenLAB CDS Chemstation C.01.07 SR3 onto a Windows 10 machine (their support did tell me that version is supposed to be supported on Windows 10). But when it tries to upgrade the shared services database it fails with "upgrading from V1 to V1.1 has failed". Images attached.

 

Seems to install without issue on Windows 7.

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