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ALS 7683 / G2614A : tray arm do not move

Question asked by fmartz on Sep 2, 2019
Latest reply on Sep 11, 2019 by james_jenkins

Hi,

The tray arm (G2614A) on our 7683 (connected to a 6890N) is not moving anymore back and forth. It sounds like the motor is running but no arm movement. Is there anything we can check before calling Agilent service? Any instruction to unmount the arm?

Thanks!

Francoise

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