I'm trying to use a 1200 system (1367B, 1312A, 1316A) that was missing a detector with an 1100 DAD (1315A). Lab advisor can control all the units and I updated the firmware. Opening in open lab it says all units are off line? Any suggestions?
What version of firmware and Open Lab?
Open lab is running Chemstation C.01.07 SR3. The firmware is updated to A.07.02
I deleted the instrument since yesterday and built it again and started chemstation from the instrument and I could control the detector but the rest of the stack was still off line? Now today it thinks the whole system is off line and power cycling does not work to establish the connection.
There are two systems set up on this computer and there are no issues with the other instrument, an 1100HPLC stack.
What is the ip address of the computer? The instrument that works? and not working?
Instrument 1: 192.168.254.10 Working
Intsrument 2: 192.168.254.20 not (still works seamlessly in lab adviser IP: 192.168.254.21)
I'm sure there is something simple I'm missing when configuring in open lab...
Usually one of the HPLC's would have 192.168.254.11 because it gets hard coded.
I'm not sure what this means"Intsrument 2: 192.168.254.20 not (still works seamlessly in lab adviser IP: 192.168.254.21)"
It has to be the same ip address in both the software and Lab Advisor
And what about the computer?
There are two LAN cards in the computer. one controls HPLC1 and is assigned 192.168.254.10 and the instrument is assigned 192.168.254.11.
HPLC2 LAN card (that was working with the old 1100 HPLC) was assigned 192.168.254.20 and the instrument is assigned 192.168.254.21. communication and control through Lab adviser works using this configuration. starting the instrument in chemstation the modules are all offline.
You should go through one LAN card in the computer- to a HUB then to the 2 HPLC's. Because you are using 192.168.254 everything is confused. Normally the 2nd LAN card is used for the internet. Try moving the one that works to the other LAN port.
Thanks for staying with me on this. I knew it had to be something simple and my lack of experience setting up the instruments in chemstation really shows. Lab adviser automatically identifies the individual components of a system. Chemstation doesn't. When configuring the instrument one must enter the serial number for each module of the HPLC stack. Then it all works!
Did you auto-configure the system?
No. Auto configure did not work. just had to type the serial numbers in during configuration and use the right IP address.
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