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Autoreferencing values for needle missing

Question asked by dbrenner on May 22, 2019
Latest reply on Nov 4, 2019 by dbrenner



We are running a 1260 Inifnity II Multisampler and after a needle seat and sample loop change have not been able to initialize the system. The error in we are seeing reads as "Autoreferencing values for needle missing (EE25146.0). 


Cold restart, reinstalling the needle seat and loop, and attempts to autoreference and park the arm have failed. Has anyone encountered this error and corrected it?