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Open Lab Error "No core licenses available"

Question asked by ilopez on Mar 5, 2019
Latest reply on Jul 15, 2019 by nidhi

Hello

 

Today while launching a chromatograph through Open Lab EzChrom Edition this problem appeared. "Unable to open this instrument because there are no core licenses available. Please contact your System Administrator". I solved this problem in the past by enabling the Agilent OpenLab License Server in the Services app, but this time it was already enabled. Hoy can I fix this problem. The license is valid, and is matched with the right Instrument controller and MAC Address

 

Thanks for you help

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