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Error: Invalid File in EZChrom Elite v3.3.2

Question asked by oshin-sebastian on Feb 28, 2019
Latest reply on Feb 28, 2019 by oshin-sebastian

Hi there,


After a sequence run, sometimes I have problems with the opening the data file. Let's say I have a sequence run with 50 runs. Once the sequence is over, out of the 50 data files, most of the time I find myself unable to open some (8-10)  but the rest of the data files are fine. When I try to open the data file, the software say that the file is "invalid" and has been tampered with. Why is this happening?


I name each data file as follows,



Please refer to the image attached.


Thanks for your help.