7200B cannot measure 50 Hz profile data

Discussion created by jonsun on Feb 28, 2019
Latest reply on May 31, 2019 by jonsun

We have an Agilent 7200B GC-QTOF, and recently added a cryogenic GCxGC modulator and therefore need to speed up the data acquisition rate.

However, when collecting profile data in 50 Hz, the system hangs usually about 10 - 15 minutes into the run (not at the same time each run). The instrument collects 50 Hz centroid data without issues, and profile at 20 Hz works as well. I suspect that this is a data capacity issue, either at the computer or network router. However, everything is 'stock' as it came with the instrument, therefore, it should be able to handle the load. Any thoughts?