3 Replies Latest reply on Feb 13, 2019 2:30 PM by shaneo

    Remote connection to troubleshoot


      Hi all

      I'm wondering if any of you use a software to remotely connect to an instrument ?

      I can get a lot of calls from students working weekends in our lab and I'd love to be able to remotely connect to the instrument and help them troubleshoot the issue.

      Using my personnal TeamViewer accounbt is tempting, but I won't do that.


      Do you guys have any other options ?


      Thanks for your help