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Remote connection to troubleshoot

Question asked by chesstu on Feb 11, 2019
Latest reply on Feb 13, 2019 by shaneo

Hi all

I'm wondering if any of you use a software to remotely connect to an instrument ?

I can get a lot of calls from students working weekends in our lab and I'd love to be able to remotely connect to the instrument and help them troubleshoot the issue.

Using my personnal TeamViewer accounbt is tempting, but I won't do that.

 

Do you guys have any other options ?

 

Thanks for your help

 

Francois.

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