1 Reply Latest reply on Jan 30, 2019 1:20 PM by ryoboyle

    Bioanalyzer 2100 - create new user

    svbc

      Hello,

       

      First of all, sorry if this is posted in the wrong section.

       

      I'm working as an IT'er at an immuno therapy company. They use the Bioanalyzer software for their research.

      I've got asked to create a new user in the software and followed the SOP they provided me.

      First things first: I've created a Windows user account for the user and then created his account in the software under users and roles.

      However, when I get to the point to open the method file and add the user to the 'analysts' group I see an error stating that the file 'Is not released for use (version 1 of 1)' and i'm unable to add the user to the group.

       

      See screenshot below.

       

      Bioanalyzer.jpg

       

      I'm not sure how to resolve this issue so here's the question; can anyone tell me how to fix this? What steps do I need to undertake?

       

      Thanks in advance!