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not ready state of MS TOF

Question asked by knikerova on Dec 10, 2018
Latest reply on Dec 21, 2018 by knikerova

Good evening. We have liquid chromatograph Agilent 1200 with time-of-flight mass spectrometric detector 6210 (Agilent Technologies, USA). After opening Data Acquisition Instrument Status of MS TOF is yellow for a long time and can't achieve ready state. The same for trying to do Tune. But when i want to start interactive sample it is green. I'll be glad to have some help with this question.