needle seat loose

Discussion created by aew on Oct 26, 2018
Latest reply on Oct 26, 2018 by jhagel

hey all, anyone ever had the needle seat get loose enough to move up as the needle withdraws (consequently errors out with the arm getting stuck)?  Our HP1100 has started doing this and I've yet to figure out a way to tighten the plastic casing around to to prevent it from moving.  Any help is greatly appreciated!