AnsweredAssumed Answered

Sequence Summary Export failure

Question asked by bhalden on Oct 23, 2018
Latest reply on Oct 24, 2018 by ryoboyle

Hi Folks,

 

     I am currently running OpenLab EZChrom A.04.07, build 04.07.28 on a Windows 7 computer.  I had an issue with the sequence summary export, which has

worked in the past.  The instrument log is telling me that it can't export the data to the computer desktop, but I have been able to do this in the past.  I have checked

the Result Set properties to make sure the path is set to the Desktop, but I don't know what might have changed from a short ago, when this feature worked fine.

 

Any suggestions for things that I could look for ?  I thought I might have issues with user privileges.  One of the folders has been set to read-only.

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