4 Replies Latest reply on Oct 22, 2018 8:37 AM by legio06

    Mass Profiler Professional error message: java.langRuntimeException

    legio06

      Hi,

       

      I am writing on behalf of a MPP (Mass Profiler Professional) user. We use MPP Version 14.9.1 Build 14316.

      When the user runs the MS Experiment Creation Wizard - Step 9 of 11, he gets an error:

      "java.langRuntimeException: Unable to find plugin plugin.omega.validator:labelOrder"

       

      I ran the Windows update and ran the latest Java version, but we still have the same issue. I tried to run an update from the Help menu but the software could not connect to the Agilent Server.

       

      Any advice and help would be very much appreciated it.

       

      Thank you,

      Eric