Our auto-sampler tray is having issues in that it is dropping vials or returning them to the incorrect positions. Are there any adjustments or repairs that can be done in-house to correct these issues? Thank-you for your assistance.
If its a G2614A tray it most likely needs service on the gripper. There really isnt much you as a user can do other than make sure you are using the correct vials and caps.
Hello instrumentspecialist, to what model autosampler are you referring? The advice will vary slightly based on the model.
My apologies, it is an old tray # 7673B.
My apologies for the delay reply, we have been having connection issues. Thank-you for the information, I will be sending the tray out.
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