I have not used a 5975T but I have seen this behavior on other 597x systems. All proved to be either a faulty multiplier or HED detector. The one exception was finding barely visible "lint" around the detector. Easily cleaned with a can of air. It does not look like chemical noise even though you see it on injection. You may not see it in Manual Tune just due to the y-scaling at 800,000 counts vs 70. Rerun Scan in Manual Tune with the PFTBA valve closed to reduce the response and the y-scale.
We have tried a new HED power supply, EM horn and black High voltage connector at the back of the MS door, and still see the same issues.
My colleague who is working on this has found something interesting that maybe causing this issue but wont know until he swap the the transferline.
The vespel graphite ferrule is "stuck" to the transferline. And he cannot get it off, not with a pic, old column part, needle nose pliers or even trying to tap it off. So he is going to remove and replace the tranferline with a spare one and remove the ferrule externally.
He did not check the detector/faraday cup for debris as far as from what I'm told.
We will keep posted on any updates.
What is the threshold set at?
I can't remember exactly as the instrument is offline, but I did lower and raise it to see if it made a difference and it didn't.
We did find that the ferrule was stuck to the transfer line and no amount of force could get it off so it was changed.
However after changing the transfer line, the GC side is offline with no way of turning on, not even the fans spin (voltage getting to GC power assembly G4360-67200 getting voltage and receiving it but then not distributing it). Also changed the boards inside the GC:
We swapped these parts from a working instrument:
And still the GC isn't operating.
So it's turned into an even bigger problem now, so we can't do any MS analysis until the GC is fixed.