6 Replies Latest reply on Aug 17, 2018 12:45 PM by bhalden

    I am having some trouble with MassHunter Data Acquisition.  Specifically, the DAD is not accepting wavelength assignments when loading up a method.  MassHunter always says that it cannot load in wavelengths and will use default settings.  I think the inst


      Good morning, fellow colleagues.  I have started to use MassHunter B.04.00 with my 6520B LC-QTOF.  I am having some trouble

      setting up the diode-array detector on the HPLC from MassHunter.  When loading in a HPLC method, the computer responds,

      Failed to load, using default wavelengths Okay to continue  (or along those lines).

      I have tried configuring the system by using the Acquistion Tools, Instrument Config.  I am hoping this isn't a corrupted

      installation.  I seem to be able to set the wavelength in an online session.  Is there anything I could be missing ?

      I am not getting a real-time signal from the diode-array either.