2 Replies Latest reply on Jul 17, 2018 10:48 AM by soccerdad

    Installing MH Acquisition for QQQ B.08.00 on Windows 10 Enterprise

    soccerdad

      Hi everyone,

       

      I have been upgrading our computer system (a HP one purchased with our 6430 QQQ) from Windows 7 to Windows 10 Enterprise.

      I am now trying to install the MassHunter Acquisition software. When I view 'index.htm' the first step is an icon to install .Net 4.5. When this starts to install I get the message that a newer version of .Net 4.5 is already present as part of the operating system and the installation stops.

      I then try to install MH acquisition from the same index.htm screen but get a message along the lines that Microsoft .Net 3.5 needs to be installed first and the installation stops.

      If I bypass index.htm and try to run setup to install the MH acquisition software I get the same .Net 3.5 error

       

       

      Any ideas what is going on here?

       

      Thanks in advance

      Kevin