AnsweredAssumed Answered

Unable to generate report

Question asked by bguo2 on Jun 29, 2018
Latest reply on Dec 10, 2018 by ryoboyle

I am unable to generate/preview reports for data recently acquired. When I attempt to open the data files in the "Review" tab, I receive the following error message:

 

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Any attempt to create a report results in a blank pdf. I tried recalculating and reprocessing in the Data Analysis tab, but nothing changes.

 

I found if I reprocess the sequence table with a different method previously used, the issue is resolved. However, I cannot determine any noticeable difference between the acquisition method that was used for the data with issues and the method I used to reprocess that corrects the issue.

 

Using OpenLAB CDS ChemStation Edition for LC and LCMS Systems Rec C.01.08[210]. Agilent OpenLAB Intelligent Reporting A.01.11.138

 

Any help would be appreciated as to possible reasons for this.

 

Thanks,

 

Brian

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