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Is OpenLAB CDS ChemStation C.01.07 SR4 installed on standalone workstations, networked workstations, or are you connecting to the instruments through an AIC?
Are you experiencing this intermittent connectivity issue with multiple instrument types (GC and LC), or is this only occurring with LC instruments? When your 1220 systems were installed, do you know if the LC drivers were upgraded for OpenLAB ChemStation?
Hi and thank you for your response,
We are connecting to the issues through an AIC. It seems to be that the
issue is happening with the LCs, but we run much more LC than GC, so there
is more opportunity for the connectivity error to occur.
I'm not sure if the LC drivers were upgraded for the OpenLab ChemStation,
is there a way I could find out? The firmware is B.07.03 .
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Do you know what LC and CE driver version you have installed? You can find out by going to Help>About and then clicking on the Version Info button.
The driver information is as follows
68xx GC 6.33
DSA GC 6.01
I am marking this post as assumed answered due to inactivity. Please let us know if you need any further help.