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the AFC turning red after initialization is not a good sign, but this should be independent from the communication issue.
One could use two more ways to establish communication, either use a Instant Pilot directly connected to the AFCs CAN port or use a serial cable (RS-232 to RS-232) to connect the module to the PC and use the LabAdvisor or the FW Update tool to connect.
Using the LabAdvisor or the Instant Pilot has the benefit that you could also see the error message of the AFC.
Please let us know if you have been able to connect.
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Probably your G1364C is running a very old firmware version which isn´t compatible with the newer versions of the other modules.
To update your G1364C either use the RS232 port on the back of the module to connect it to a PC (use a RS233->USB converter if your don´t have a PC with a RS232 port).
Then connect via Lab Advisor by clicking on "Fast Connect" in the start screen of Lab Advisor. Afterwards select "Firmware Update" from the left hand menu. and follow the workflow (F1 for help)
In case you don´t have Lab Advisor, you can download the latest version here: http://labadvisor.pl29.agilent.com/latest
Is the Lab Advisor pl29 compatible with WindowsXP SP3? If not I can borrow a new Windows 10 machine. Can I select which version of FW I update with? I believe all other units have A6.30.
unfortunately Lab Advisor B.02.11 does not run on Windows XP as it requires .NET Framework 4.5 which is not compatible / not installable on Windows XP.
The Firmware Update tool should work though.
As you mentioned G1364A in the Title of your post and G1364C in the text i looked up the manufacturing data based on the serial number.. As far as i can tell the module was produced on Feb. 2nd 2005 and was delivered with Firmware A.05.11. This firmware is definitely not compatible with 06.x or 07.x series as the internal CAN Protocol changed between 05.x and 06.x/07.x. If the device still has the A.05.11 firmware on it, this is the problem and updating the firmware should resolve the issue.
If you have the firmware update tool, just use a RS232 cable, connect the G1364 to your PC and connect to COMx (where x is the number of your COM-Port) in Firmware update tool.
You may get the correct firmware .dlb files here for your G1364
07.02 Firmware (latest firmware)
06.36 Firmware (06.3x Set matches your other modules)
Hope this solves your Problem
I can´t tell you if we can borrow you a Windows 10 machine i am from R&D sorry for that..
You can select which firmware your want to install in Lab Advisor and it automatically downloads the required files from the internet.
Otherwise you need the .dlb files which can also be flashed offline with "Lab Advisor" or "Firmware Update Tool". "Firmware Update Tool" does not support the automatic download from the internet, that´s why i posted links to the files above.