10 Replies Latest reply on May 24, 2018 4:23 PM by bill##1553

    Connecting 1100 stack to Xcalibur via ethernet, Quatpump not detected.  All others are detected. 

    bill##1553

      I suspect a firmware issue.  When chemstation is attached it list FW as:

      Xcalibur "Getting Connected" states it requires firmware. A.06.01 [012]

       

      Chemstation lists firmware for units as:

      Diode-array detector                           G1315A A.06.32 [003]

      Quaternary pump                                G1311A A.06.04 [001]

      Thermostatted autosampler                G1329A A.06.32 [004]

      Thermostatted column compartment  G1316A A.06.04 [001]

       

      So I have A.06 firmware, but the number/version is not an exact match.  Should I try to make the FW all the same and A.06.01 [012] ?

       

      Thanks in Advance,

      Bill