1 Reply Latest reply on May 1, 2018 8:55 AM by jhagel

    7100 CE

    teawilliams

      Agilent 7100 CE with a firmware B.07.20 , continues to receive an error message  Clean Level Sensor. Agilent Tech Service changed everything possible on the instrument.

      the replenishment vial stops midway which thus creates an error. Did not have any problems before upgrade. Any Suggestions?

        • Re: 7100 CE
          jhagel

          Normally this has to do with the level sensor and that has been replaced.

          Could also be the firmware- you have B.07.20 and B.07.21 is the current one.

          Does it happen to every method?

          You may need to have the FSE go back to take a look.