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In response to a procedure in changing an electronic circuit board on an Agilent piece of hardware, due to liabilty issues, this should only be done by a factory trained service engineer and will not be discussed in this forum by Agilent. What is is really needed is onsite by a factory trained Agilent Engineer
I appreciate your swift reply, and that this shouldnot be public knowledge as a mistake can cause damage to the instruments.
I have changed and replaced printed circuit boards, network cards, power boards, power blocks, HED power supplies and such on these instrument types before, and had them working. Only issue is we have not had to change this board before in our international programs.
We have had one of our guys in the US do this operation whilst speaking to an Agilent field engineer in order to resolve it. Is it possible to contact me privately on this matter? My email is on my profile.
Hey Grant. Thanks for the extra context, but we don't go into detail about the inner workings of the
instruments or any procedures that would normally only be serviced by an Agilent
engineer. We would like to follow up with you privately on this though,
and will send an email shortly.