Can you display the sampling diagram for G7129A 1260 Infinity II Vialsampler in OpenLAB? We have no problem displaying them for the 1100/1200 autosamplers.
Not connected to drivers (we are using G7129A sampler, A.02.15 driver and C.07 SW and there is no sampler diagram window as the one visible using the 1100/1200 models and old Chemstation SW).
The sampler diagram is not available in OpenLABChemstation version C.07 but is available in the C.08 version.
I think there is a option on the taskbar under view -> sampling display in the C.08 version.
If you really like the old sampling display then upgrade to the C.08.
Regard, Pétur Ari
abmoore, which revision of OpenLAB ChemStation do you have? Please load the actual software (not the OpenLAB Control Panel) and click Help > About, then post the full software name and the Revision code (in the form Rev. C.0X.0Y, where X and Y are numbers belonging to your revision).
It's possible your drivers are not up to date. In the same window that shows the revision, click on Version Info and post the version of the LC drivers in the new window that appears.
for LC & LC/MS Systems
Good chance the drivers are not up to date as we did not want to reboot when the instrument was installed (other systems running on the AIC). We can add drivers to allour AICs the next scheduled system reboot for IT patches.
You'll need A.02.12 LC drivers or higher to run the G7129A.
I don’t believe updating the drivers will display the diagram, I had a customer with this same issue and was told the diagram is not available for the 1260/1290 II Vialsampler. You can click on the Sample Entry tab and enter samples that way or see the sampling diagram there. The old sampling diagram from the View menu may not work with the Vialsampler.
Thanks. We will see. As we have to reboot the AICs to install the drivers, we haven't been able to do it yet. here is always something running!
Retrieving data ...