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7890B/ALS/FID will not inject due to "External Device Not Ready" - what should I check?

Question asked by squawkbert on Apr 4, 2018
Latest reply on Apr 4, 2018 by james_jenkins

7890B/ALS/FID will not inject due to "External Device Not Ready" - what should I check?

It is currently hooked up to an eSAT/IN which is part of an Empower 3 data system. I am using Agilent signal and start cables. This worked a day or two ago, now when we try to start a run, we consistently get "external device not ready". We even powered it down when rebooting was no help. There is no ready cable connection.

Thanks in advance,

DR

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