1 Reply Latest reply on Mar 8, 2018 6:00 AM by m4esti

Pusher/Puller high voltage fault

irs Mar 8, 2018 1:01 AM

After shut down und restart of GC-Q-TOF 7200 I got the message "Pusher high voltage fault" "Puller high voltage fault". Can anyone of you give me some Information what I have to do?

Re: Pusher/Puller high voltage fault

m4esti Mar 8, 2018 6:00 AM (in response to irs)

Hi irs,
Typically this is a Medusa power supply issue. Do you have good vacuum? Try power cycling the MS, if that doesn't work., you need an Agilent Engineer for onsite.

Good Luck,
Sheldore
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