3 Replies Latest reply on Feb 14, 2018 5:53 AM by james_jenkins

    7694A

    ronin

      I cannot store the parameters of the headspace  (Store Button #x)

      It goes always back to the default parameters.

      What can gives this problem? I didn't found a battery.  

      Thanks in advance  Robert

        • Re: 7694A
          james_jenkins

          Hi ronin,

          It sounds like you have a 7694A with the newer headspace mainboard (7694B) that didn't have the visible changeable battery. In this case the ability of the board to retain stored parameters has failed due to this battery failing. The only fix for this is to replace the mainboard. The mainboard is expensive for this instrument and availability is limited due to the age of the instrument. Although inconvenient, it may be worth just reentering the  parameters every time rather than repairing. I updated the tags on this post for better visibility in the Agilent Community .

          James

          • Re: 7694A
            james_jenkins

            Hi ronin,

            I went ahead and flagged this post as “Assumed Answered”.  If you still need help though, please let us know and we would be happy to continue working with you. If the issue is resolved please feel free to update us or mark correct answer.

            Regards

            James

            • Re: 7694A
              james_jenkins

              I went ahead and marked this correct since this is usually the issue with the headspace.

              James