It’s possible the smart card is now damaged and will need to be replaced. However, if you still want to try to re-flash the firmware, what is the exact version of ChemStation your have running on the computer? The installation disc for that particular version will have the appropriate firmware files for the 5975C Mass Spectrometer.
problem is the fact PC is protected by Company firewal. That is the reason, I have now problem after an update.
Please ca you send me firmware update file
ChemstATION VERSION 2.01
Hi Ronin, the MS firmware should never be updated with the firewall enabled. The MS can be connected directly to a PC, and not to the rest of the network, and then updated with the firewall off. I would request your company IT to set this up for you, that way they can handle disabling and re-enabling the firewall.
If the firewall is enabled the firmware update may fail and cause the smart card to be corrupted and require replacement.