Did you download it from our website or a software disk? If the software disk, what version please?
i experienced the same problem as soon as i download updates inside Parts Finder
Seems like it downloads invalid .ipb files into the folder C:\ProgramData\Agilent IPB Files
which contain an additional newline at the begining of the file..
Deleting the additionally downloaded files or removing the newline in them resolves the problem..
I have notified the developers of Parts Finder about this problem and hopefully it should be fixed soon.
I found your post helpful, I downloaded Parts Finder v A.01.05.6373 It loaded with GC modules (ALS, GCs and MSs), but when I tried to update with LC modules, the GC modules disappeared and the LC modules were not on the home screen either, all modules disappeared from the home page. When I went to C:\ProgramData\Agilent IPB and removed the newly created files then reopened Parts Finder, the original GC modules were back in the home page (you can see them loading as Parts Finder opens). I tried opening one of the new IPB files (notepad) and did see the extra blank line you mention, but when I deleted it and saved the file, it didn't help (ie, the module still did not show up in Parts Finder and the GC modules disappeared).
I would like to load both LC and GC modules, would you expand your comments about how to edit the .ipb files so they load properly? I am an Agilent consumables sales person in the U.S. and would be loading Parts Finder on a laptop (Windows 7 Enterprise) which is not connected to an Agilent GC or LC.
Update; I find that if I go to the parts finder tool on Agilent.com (https://www.agilent.com/en/partsinformationtoolupdate2 ) I can select a module, instead of opening, I chose to save it. In Windows 7 it automatically goes to the download folder. I can copy the .IPB file of the module from the download folder into the C\ProgramData\Agilent IPB folder. I also found I had to edit the name from capitalized .IPB to lower case .ipb . Then, when I open Parts Finder, the modules appear and can be used to find parts.