40 Replies Latest reply on Mar 7, 2018 2:50 PM by evdehse

    OpenLab "Error while creating provider" error

    evdehse

      Hello,

       

      I have OpenLab version C.01.07 SR2 [255] installed on a stand alone computer that is not connected to any network or internet.  When it was initially installed the license was registered online using a cell phone hot spot connected to the computer.  All of a sudden an error window "Error while creating provider" started popping up stating "An item with the same key has already been added".  The window can be closed but I am curious why this pops up since no new instruments or software has been added to the computer.

       

      Thanks,

      Erik