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Re: 490 Pro software upgrade for Win 10
ryoboyle
Nov 28, 2017 1:55 PM
Sorry for the delay. What is the revision of the PROstation software that you are currently running?
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Re: 490 Pro software upgrade for Win 10
danots
Nov 28, 2017 2:26 PM
The Pro software has not been released for Win 10 yet. There is only a version for win 7.
Thank you,
Daniel Richmond
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Re: 490 Pro software upgrade for Win 10
Darn... So if I upgrade the hardware I'll need an older version processor since some of the newer ones won't work with Windows 7. Sounds like there's not much sense in upgrading my computer unless someone has another idea.
Is the 490 Pro still being sold with the Pro software or has it been replaced with something else?
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Re: 490 Pro software upgrade for Win 10
danots
Nov 29, 2017 1:52 PM
1 person found this helpfulI have checked on this with the software support group and they tell me that Pro version 4.1.5 is Win 10 compatible. When you review the notes for this version it specifies Win 7 or higher and does not specifically list Win 10.
You can call the Agilent 800-227-9770 number if you need to get a quote for this version.
Thank you,
Daniel Richmond
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Re: 490 Pro software upgrade for Win 10
Perfect... I just confirmed we have version 3.32.7.
Thanks very much.
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Re: 490 Pro software upgrade for Win 10
danots
Nov 30, 2017 11:05 AM
I checked on the software upgrade and it is a free upgrade. Please call 800-227-9770 to get the new version of the software. The update will work with the current license you have for your version 3 software.
Thank you,
Daniel Richmond
