In the Agilent Community Software forum all questions are welcome and encouraged. To encourage engagement of community members we suggest those who post should include as much detail as they can gather. Quite often an answer is available either through Agilent or community members if there is detail on the software platform ( Openlab, MassHunter, Chemstation etc.) , revision of software, operating system, and any additional addons or features enabled. Information is helpful, post what you have, if you don’t have all the details and feel they are not needed, by all means, post. We welcome participation and hope community members find the Agilent Community a valuable resource to connect with each other.