4 Replies Latest reply on Oct 10, 2017 8:12 AM by hexatriene

    MS model number is 5975B, and the GC is 6890N.  MSTOP

    bobby

      MS model number is 5975B, and the GC is 6890N.  I had an OS issue and had to reinstall the software.  after reinstalling the agilent software and configuring the network, when i try to launch the software i get a message that says it cant start or run MSTOP and that the configuration should be deleted and redone.  i have done so with the same results.  1. what is MSTOP?  2. how do i get beyond this issue?