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MS model number is 5975B, and the GC is 6890N.  MSTOP

Question asked by bobby on Sep 22, 2017
Latest reply on Oct 10, 2017 by hexatriene

MS model number is 5975B, and the GC is 6890N.  I had an OS issue and had to reinstall the software.  after reinstalling the agilent software and configuring the network, when i try to launch the software i get a message that says it cant start or run MSTOP and that the configuration should be deleted and redone.  i have done so with the same results.  1. what is MSTOP?  2. how do i get beyond this issue?

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