The product you seem to be referring to is not an Agilent product. What used to be our Electronic Test & Measurement Group was split off in 2014 into another publicly-traded company called Keysight Technologies. Their U.S. toll-free number is 1-800-829-4444. If you are located in New Zealand, the support specialists seem to be "RF Test Solutions Ltd."
phone 64 4 570 2480 fax 64 4 570 2490 address 409 Cuba Street
Alicetown, Lower Hutt .
You may also find pertinent technical information for this product on their website: Keysight VEE | Keysight (formerly Agilent’s Electronic Measurement).
Thank you for your reply.