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chemstation not finding modules (lab advisor does find them)

Question asked by bedford on Sep 6, 2017
Latest reply on Nov 2, 2017 by spacefish

Hi, everyone.  I am running Chemstation B.04.03 following a fresh installation after the computer died.  I have yet to get Chemstation software to find any modules.

 

I can ping the instrument's IP.  I can also interact with the modules via the Lab Advisor software. 

 

However, when I load Chemstation, it says that no modules can be found. I have tried reverting the firmware to older versions. It seems the only module able to change is the autosampler (this is where the LAN is connected). The others "timeout when going into resident mode." That being said, even when the autosampler does change its firmware successfully, it still doesn't show up in Chemstation.

 

Any ideas?  Thanks!

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