What revision of Acquisition do you have?
Have you tried rebooting PC and QqQ(power cycle)?
Also try pinging MS .
You can do this by typing CMD in the Search Programs and files box.
A DOS box will open and type Ping 192.168.254.12.
If you get replies then you have basic networking. If no reply try Ping 192.168.254.11 which is the LC.
If you cannot ping either then network issue.
Let me know.
went ahead and flagged the “Assumed Answered” on this post. If
you still need help though, please let us know and we would be happy to continue
working with you.