2 Replies Latest reply on Jul 25, 2017 4:59 AM by martinlabserv

    on my 5975A  the mass spec will not come on during a run.It tunes perfectly and gives no error message


      Hi My question relates to an issue on a 5975A

      The system tunes perfectly ,both fillaments working however when i try and run a sample the system goes into ready state with out any errors but during the run the mass spec does not turn on and no data is gathered

      I assumed the method was corrupt but after creating a new one from the default same problem

      any help greatly appreciated