Last week I had to restart the Acquisition Software now I cannot switch it back on.
Some program error which sounds like "ChemStation did not complete its initialization cycle". Then on clicking the OK button everything closes leaving the log-file (attached).
We have already reinstalled this program but this didn't help a bit.
Now I have an update for this problem:
I also have found in the log-file the following strings:
Prepare to Vent
b$=_$(54006,"Vent Preparation Complete")
Vent Preparation Complete
b$=_$(54009,"Vacuum SYstem Failure")
Vacuum SYstem Failure
I think this sounds enough like a problem for initialization..
MS said Turbo Pump Speed 100% - I don't know how else to check the vacuum system.
Instrument restart also doesn't help...
New updates on this topic:
As just GC - ChemStation opens properly without any errors. Status ready/online. It reads the parameters from GC and welcomes in status bar.
As just MS - it also opens but warns that MS “is not connected”. Status idle/offline but it loads the method successfully and keeps on.
When in GC-MS mode it always says “did not complete initialization cycle” and closes.
So the problem is somehow in MS connection but pinging is also fine – 0% lost.
Does this all make sense to you?