I have recently updated my 5975T GCMS software from ChemStation to MassHunter, I am now unable to connect to my GCMS as it stated there was a problem communicating with the MSD. Just to ensure that there weren't any actual problems I reverted back to ChemStation and everything worked as normal. The next point of call is that there could be a firmware issue; is there a way to update the firmware that someone could help me with and would this alleviate the problem?
Thanks in advance,
In answer to my question, using the Agilent GCMS Configuration application to update the firmware (From the Help menu, run the check networking and update MS firmware) MassHunter will now communicate with the MSD.