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5975T Firmware update

Question asked by aden89 on Jan 23, 2017

I have recently updated my 5975T GCMS software from ChemStation to MassHunter, I am now unable to connect to my GCMS as it stated there was a problem communicating with the MSD. Just to ensure that there weren't any actual problems I reverted back to ChemStation and everything worked as normal. The next point of call is that there could be a firmware issue; is there a way to update the firmware that someone could help me with and would this alleviate the problem?


Thanks in advance,