Part number of IPCMini X3602-64011 changed to "X3602-69011" for refurbished version. Agilent website and Aplus do not know this part

We have 16 IPCMinis of type X3602-64011.
230 V Fischer high voltage, pos., Ethernet.
Recently we received a refurbished version part number "X3602-69011"
The Agilent website says: No results found for “X3602-69011”.
And the Aplus software (recent 2.02) does not recognize it.
Thus the replacement type “X3602-69011” cannot be operated like the original type "X3602-69011".
Why is this so?

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